Privacy Policy

Effective Date: May 29, 2025
Company: OrbitX
At OrbitX, your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you interact with our website and services. We value transparency and are committed to handling your personal data with care and responsibility.
1. Information We Collect
We may collect the following types of data when you interact with our services:
a) Personal Information
Information you voluntarily provide to us, such as:
Full name
Email address
Phone number
Mailing address
Any details submitted through contact forms, bookings, or subscriptions
b) Technical and Usage Information
Collected automatically when you use our site, including:
IP address
Device type and browser
Operating system
Pages visited and time spent
Referring websites
General location (not precise)
c) Cookies and Tracking Technologies
Cookies help us analyze user behavior and improve site performance. These small data files may collect anonymous identifiers and activity patterns.
You may disable cookies through your browser settings, but this may limit some functionality.
2. How We Use Your Information
Your information is used for the following legitimate business purposes:
To operate, maintain, and improve our website and services
To communicate with you regarding inquiries, updates, and support
To send newsletters or promotional content (with your consent)
To understand user behavior and personalize your experience
To ensure security and prevent fraud
To comply with legal obligations or enforce our rights
We only process personal data when there is a lawful basis to do so, including your consent, performance of a contract, legal compliance, or our legitimate interest.
3. Sharing and Disclosure of Information
We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:
With service providers who assist with website hosting, analytics, marketing, and support—only as needed and under confidentiality agreements.
For legal reasons, such as complying with applicable laws, regulations, or legal processes.
With your consent, if you request or authorize us to share your information.
All third parties handling data on our behalf are obligated to process it securely and in accordance with data protection standards.
4. Data Security
We implement robust administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
These measures include:
Secure server infrastructure
Encrypted communications (HTTPS)
Restricted access to personal data
Regular security audits
Despite our efforts, no system is completely immune to risks. Users are encouraged to use strong passwords and remain cautious online.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access – Request a copy of the data we hold about you
Correction – Request that we update or fix inaccurate data
Deletion – Request that we erase your personal data
Restriction – Limit how we use your data under certain conditions
Objection – Object to processing based on our legitimate interest
Withdrawal of Consent – Revoke previously given consent at any time
To exercise these rights, please contact us using the details provided in Section 9.
We will respond to all valid requests within a reasonable timeframe.
6. Data Retention
We retain your personal information only as long as necessary for the purposes stated in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the data is no longer needed, we securely delete or anonymize it.
7. Third-Party Content
OrbitX may occasionally feature third-party content (such as travel guides, blogs, or tools). These third parties are responsible for their own data practices. We encourage you to review their privacy policies independently.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected data from a child, we will delete it immediately.
9. Changes to This Privacy Policy
OrbitX may update this Privacy Policy from time to time to reflect legal, technological, or operational changes. Updates will be posted on this page with the revised effective date. We encourage you to review this page periodically to stay informed.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:
MG Road, Indiranagar, Bengaluru, Karnataka 560038, India
Email: [email protected]
Phone: +91 98123 48428
We are here to assist you and ensure that your privacy is respected and protected.